SHIPPING AND DELIVERY

Welcome to Viravesh! We are committed to providing you with a seamless shopping experience, from the moment you place your order to the time it arrives at your doorstep. Please read our Shipping & Delivery Policy to understand our processes and guidelines.

Shipping Methods and Delivery Time

Standard Shipping:
- Delivery Time: 5-7 business days.
- Shipping Cost: Calculated at checkout based on your location and order weight.
Express Shipping:
- Delivery Time: 2-3 business days.
- Shipping Cost: Additional charges apply, calculated at checkout.
Free Shipping:
- Available on orders above ₹1,000.
- Delivery Time: 5-7 business days.

Order Processing

Processing Time: Orders are processed within 1-2 business days. Processing times may vary during peak seasons and promotional periods.
Order Confirmation: After placing your order, you will receive an email confirmation. If you do not receive this email, please check your spam folder or contact our customer service team.

Shipping Notifications

Once your order has been shipped, you will receive a notification email with the tracking number and a link to track your shipment.
You can also track your order status directly on our website under the ‘My Orders’ section.

Delivery Locations

We currently deliver across India.
For international shipping inquiries, please contact our customer service team for assistance.

Failed Deliveries and Address Issues

Please ensure that your shipping address is correct and complete. We are not responsible for orders delivered to incorrect addresses provided by the customer.
If a delivery fails due to an incorrect address or unavailability of the recipient, the package will be returned to us. We will contact you to arrange a reshipment, which may incur additional shipping charges.

Customs and Duties

For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and vary by country.
Please check with your local customs office for further information on potential charges.

Damaged or Lost Packages

If your package is damaged during transit, please contact our customer service team immediately. Provide your order number and photos of the damaged item(s) for a quick resolution.
In the case of a lost package, we will investigate the matter with the carrier. If the package cannot be located, we will issue a refund or send a replacement.